Account Specialist (PCD) – PayPal





Titulo da vaga: Account Specialist (PCD)

Empresa: PayPal

Descrição da vaga: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: This position will be based in Brazil and will have the goal to support strategic accounts on Card Scheme rules and fees cost efficiency.

Job Description:

This position is part of Customer Success Managers team (CSM) and should support the relationship with the strategic merchants, working closely with other business teams to coordinate Card Scheme Programs and Rules, including fees and fines.

  • Take ownership over the operational Card Schemes Fees process.
  • Set up meetings with strategic accounts to discuss fees and preventive measures.
  • Manage non-compliance notifications from the card schemes. Work together with our Merchants, CSMs, networks and other stakeholders to solve these cases quickly.
  • Implement relevant card scheme rules updates and provide guidance to our merchants and internal teams, including Underwriting, Sales and Customer Success.
  • Conect CSM and other teams involved in the operational Card Schemes Fees process.

Requirements:

  • Previous experience in ecommerce or payment industries, such as Acquirers, Fintechs or Card Network Company is required.
  • Solid analyzing skills for identifying process improvement opportunities and an ability to proactively share feedback and ideas with management & team to help drive change
  • Fluent English is required. (Native Portuguese).
  • Solid communication and stakeholder management skills, to able to collaborate with a variety of internal and external stakeholders and merchants from varying disciplines and cultures.
  • Great knowledge in MS Excel.

Additional Job Description:

Subsidiary: PayPal

Travel Percent: 0

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Salário:

Local: São Paulo – SP



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