AppDynamics Latam Systems Engineer – Cisco Systems

Titulo da vaga: AppDynamics Latam Systems Engineer

Empresa: Cisco Systems

Descrição da vaga: About Us

Cisco AppDynamics is a Full-Stack Observability company. We enable customers with real-time insights into applications, servers, networks, security, business KPIs, user experiences, and more. This helps our customers rationalize and improve their complex and often geographically disparate architectures, accelerating their digital transformation from a reactive to a proactive culture.

Cisco was voted #1 best company to work for by Fortune 100 best places to work!

We are Cisco. The Bridge to Possible.

About You

As a Sales Engineer at AppDynamics, you’ll be exposed to a variety of projects with the opportunity to apply your creative problem-solving skills and broad technical knowledge. Daily, you will partner with account executives and customer champions to deliver value-driven presentations and demonstrations. You will bring a passion for architecting solutions to solve the identified pain and challenges of our customers and partners.

AppDynamics sales engineering is the right fit for you

• strong technical background to help you qualify for the technical fit of an opportunity
• understanding of planning software installations in often complex customer environments
• desire to simplify deployments through automation and/or process
• ability to realize business value and rationalize that information into technical outcomes
• resilience to adopt change and move fast

You welcome the opportunity to work directly with internal stakeholders across organizational boundaries to improve our products to enhance the customers’ success and overall experience.

Maybe you’re a generalist, a master of none! Most sales engineers have a very broad understanding of many technologies.

About The Role

As a Cisco AppDynamics Sales Engineer, we work closely with account executives, sales leadership, partners, and customers every single day. We are responsible for selling to customer value through the products, services, and offerings in our portfolio.

We DO NOT make cold calls, although, we work in lock-step with account executives to understand the market of your customers and customize demonstrations that will captivate and encourage the audience. In doing so, you will open the doors to what we call the proof of value (POV) where you can prove out these value-adds in a customer’s environment.

There are additional opportunities to help the account teams with pipeline generation, for example, helping with demonstration recordings and email responses can go a long way to growing revenue. This is a place where we highly encourage collaboration and creativity between the team, to work in the way that best fits their individual goals and personalities.

Our role entails qualifying opportunities based on technical fit and customer needs. We bring empathy and support for both the customer and our internal team members throughout the sales process. All while continuing to improve ourselves through certifications, training on the competitive landscape, and understanding the market differentiation that makes us the premier full-stack observability choice.

We do not attempt to sell software based on features and functionality alone, we sell utilizing our tried and true sales process based on solutions to real-world problems and value.

In addition to the typical daily activities, there will be opportunities to work booths at best-in-class technology events both internal and external to Cisco. This will help you network, build relationships, and your personal brand.

Basic Qualifications

• Experience turning technical requirements into business value
• Experience and competence working at OS command lines including Unix, Linux, and Window command prompts
• Experience with Unix/Linux/Windows shell scripting
• Knowledge of cloud computing (at least one vendor)
• Knowledge of basic networking components and concepts. Ability to troubleshoot basic networking issues that may prevent communication between hosts
• High-Level understanding of AppSec (Runtime Application Self-Protection, RASP)
• Experience with web servers and common relational databases used in today’s application architectures. Ability to understand SQL.
• Excellent communication and presentation skills
• Passionate about technical sales and working with customers
• Ambitious and self-motivated with a high emotional IQ
• Ability to work on multiple opportunities & POVs concurrently
• Highly coachable with a strong desire to improve and grow as a professional
• Travel up to 30%-40%

Desired Additional Experience & Skills

• Comfortable with speaking at all organizational levels (internally and externally)
• Experience with application performance management technologies and techniques
• Certified in one or more cloud technologies (AWS, Azure, GCP, Alibaba, Oracle, etc.)
• Experience with Big Data
• 4+ years experience in one or more of the following
• software selling
• cloud engineering
• performance engineering
• performance testing
• object-oriented application architecture
• site reliability engineering
• IT operations/systems administration
• DevOps engineering
• release management
• incident management
• object-oriented software development
• network engineering
• database administration
• application security

#WeAreFSO (Full-Stack Observability).

Note to Recruiters and Placement Agencies AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of AppDynamics.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Salário:

Local: São Paulo – SP

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