Solutions Architect – Instaleap

Titulo da Vaga: Solutions Architect

Nome da Empresa: Instaleap

Salário:

Localização: São Paulo – SP

Descrição da Vaga: What would you do?

• Work with the Sales Team to support meetings requiring technical knowledge for potential clients.

• Guide sessions with clients to understand the current architecture and technical landscape and define what are the steps to integrate Instaleap with the retailer’s legacy system and external parties creating a high-level solutions map regarding integration.

• Build rapport with our customers to understand their needs, and teach how our technology works and how it can help them while finding the best fit of our tech solutions for their business.

• Collaborate with internal teams to understand what is the client’s need and find which of our products can have the best fit to support their needs.

• Identify and manage potential risks during the integration process.

• Efficiently identify, troubleshoot, and support technical issues during the implementation.

• Execute tests, configurations, and automation to do the best implementation.

🙌🏼 Your experience has been shaped by

• Proven work experience as a Solution Architect or similar role.

• Experience managing implementation projects.

• At least 1 + year of experience working in a SaaS company.
• At least 3 years working with Integrations via API.

• Experience working in agile environments.

• Experience in customer support positions.

🚀 Your SuperPowers

• Direct, hands-on technical experience in a customer-facing role is a must.

• Strong background in using REST API Services.

• Familiarity with cloud-based environments such as AWS.

• Familiarity constructing SQL queries and consulting SQL databases.

• Excellent communication skills.

• Be able or have proven experience leading a discovery conversation.

• Being able to define an operational flow chart and technically explain/estimate with the client’s team what job to be done must be done by them and how much effort is required to achieve it.

• Fluency in English or Spanish is required.

🪄 What we bring to the table

• 🌎 Hybrid Work: Work together as a team.
• 👩🏿‍💻 Flexible hours: We trust your work and skills.
• 🏖️ Additional days off to vacations.
• 🎂 Half day off on your birthday.
• 📚 Access to Educational Budget.
• 💻 Workstation Paid BYOD or company-provided machine. Different options to satisfy your palate.
• 🏥Health insurance: Get the attention and care that you deserve. Available in some countries.

Founded in 2020, we’re young, vibrant, full of energy, and ready to take over the world. We’ve built a platform that’s ready to support supermarket chains in going online and keeping up with the ever-changing demands of consumers. With an ecommerce app and an employee app we set both parties up for success and satisfaction which has been the key of our success thus far.

Candidatar-se a vaga!