Sr. Manager – Delivery – Cognizant

Titulo da Vaga: Sr. Manager – Delivery

Nome da Empresa: Cognizant

Salário:

Localização: São Paulo – SP

Descrição da Vaga: Sr. Functional ArchitectQualification: BE/ B Tech, MCA, MS, MBAResponsibility:Business Planning:

• Bring knowledge, understand trends in existing engagements.

• evaluate options in defined functional area (solution architecture domain/technology/product/ infrastructure) and contribute to the annual business planning process.

• Support activities related to strategic choices in defined scenarios (related to domain/technology/product/infrastructure) and provide inputs on enhancing/rationalization of existing capabilities and services.

Solution Conceptualization:

• Keep track of industry trends and build/ Provide support in business cases for new solutions in EAS for new solution development in defined functional areas (domain/technology/product/ infrastructure).

• Review/Lead new solution offerings development by identifying use cases, participate in process blueprinting and walkthrough.

• Present the business case to concerned stakeholders/business leadership and seek approval.

• Serve as POC for both client and delivery team assuring projects are effectively governed in terms of solution adequacy.

• take corrective steps to prevent client escalation.

Solution Definition:

• Understand the customer domain and his/ her requirements.

• Interact with Business Analysts / Senior Business analysts for requirement analysis.

• Analyze CTS capabilities from a domain perspective and identify the operational nuances in meeting customer’s requirements.

• Develop tools and templates.

• Share analysis inputs with other architects.

• Recommend best solution.

• Interact with customer and provide support in finalizing the scope.

• Clarify queries other architects/teams have on the proposed solution.

• Monitor progress on project delivery on an ongoing basis and provide support as and when required.

• Execute maturity assessment and other process improvement initiatives.

• Execute CBA and create business case.

• Create business process architecture and related process flows.

• Create Process Hierarchies and align KPIs to different process levels.

• Define Business and Operations KPIs and align with strategic and tactical objectives of engagement.

• Apply BRM on specific customer problem areas and devise BRM enabled solutions.

Project Support/Delivery:

• Responsible for client satisfaction, risk and escalation management Understands client stakeholder expectations and guide delivery team to successful implementation.

• Review, finalize, and manage overall delivery of solution including business blueprint and design audits, supporting SMEs and consultants form a solution point of view.

• Support operations in on boarding and enablement.

• Asset Development and Governance (Cognizant H1,H2,H3).

• Create assets in H1/H2, Build and finalize implementation plan with client and internal stakeholders.

• Identify re usable assets and track utilization of assets across projects.

• Assist in analyzing metrics and feedback from project teams adopting designed assets.

• Monitor asset effectiveness during realtime implementation.

• Identify areas for improvement / customization and redesign asset based on analysis.

• Develop and ensure promotion/adoption of assets in H1/H2.

Sales Support:

• Support collateral creation for seminars and industry forums.

• Provides handson, ontheground management of medium engagements to assure that growth opportunities are appropriately identified and existing opportunities are mined.

• Identify new needs in existing clients and share suggestions with Principal/Sr Architects.

• Participate in discussions, presentations with customers at a strategic level versus execution or tactical level.

• Lead RFP response actively in terms of solution architecture and design, effort estimations, risks and mitigation.

• Lead oral presentation to the customer in area of domain/product expertise.

Client Management/Relationship Management:

• Proactively build relationships with functional owners in client organization to build long term partnerships.

• Create and own connect with the right sponsors/business leaders for a given solution.

• Drive alignment, connects with third party vendor in an engagement wherever applicable.

• Own Expectation Management, Client Satisfaction Management, and Risk Management in area of domain/solution expertise.

• Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

Market Scan & Brand Branding and Opportunity Identification:

• Bring deep knowledge of customer business domain/industry within given vertical or domain.

• Conduct secondary research on domain//industry specific solutions.

• Bring an understanding of competitive landscape.

• Identify key trends and forecasts in the domain/industry.

• Participate/Contribute to conferences with partners, analysts / vendors in area of domain/technology expertise through active mindshare gain Webinars, White papers, speaking events etc.

• Prepare/review collateral, publications, technology papers etc for distribution.

• Contribute to opportunity qualification and provide inputs on enhancing/rationalization of existing capabilities and services.

Knowledge Management:

• Contribute TL, Design, PoVs, tools, templates, case studies etc artifacts into the knowledge management repository.

• Conduct and facilitate knowledge sharing and learning sessions across the team.

• Build awareness of the knowledge repository among teams.

People Management:

• Participate in junior to middle management level talent selection.

• Set goals for team members and monitor performance.

• Guide the employee in setting career paths.

• Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback, and address concerns.

• Conduct performance appraisal for team members.

• Organize team initiatives on a periodic basis.

Must Have Skills

• S/4 HANA OTC Basic Info System

• Salesforce Lightning Flows

• Salesforce Industries OM

• Salesforce Industries EPC

• Salesforce Industries CPQ

• S/4 HANA SD Variant Config

• S/4 HANA Serial Number Mgmt

• S/4 HANA Sales BOM

• S/4HANA Basic Logistic Execute

• S/4 HANA EDI/IDOC map for OTC

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